| Q1: What is Background Music? |
| Customers can make voice calls, with accompanying music / melodies playing in the background. |
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| Q2: How can I register for this service? |
| Activate BGM for free by sending SUB to 770 or dial 770. |
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| Q3: What are the charges to subscribe to Ufone Background Music Service? |
| Prepaid Subscription Charges- Rs. 0.50+ Tax per Day.
Postpaid Subscription Charges- Rs. 15+Tax per Month |
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| Q4: Is this service phone-dependent? |
| No, this service can be used by all mobile phone models. |
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| Q5: Am I able to register for the service via Ufone Background Music Service website? |
| Yes, you can subscribe through the website and also preview and download content. |
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| Q6: How can I make a Background Music call? |
| Dial 77 followed by recipient's phone number. For eg. 7703335199942. |
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| Make sure you have activated Background Music first, before making your calls. (see no .2) |
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| Q7: Will I be able to adjust the volume of the Background Music or select songs during a call? |
| Yes, you can adjust the volume by pressing * (reduce volume) or # (increase volume). To mute, press 0. You can change song during a call by pressing the assigned key.
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| Q8: Can I download my favourite songs to use as Background Music? |
| Yes, you are now able to purchase your favourite songs by:
Logging on to bgm.ufone.com:8080/bgmSubWeb for the complete Background Music library or dial 770.
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| You will be given 1 free default songs so that you can still use Background Music even if you have not downloaded any songs yet. After first subscription, first two content will be downloaded free of cost.
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| Q9: How much will I be charged for each Background Music song download? |
| For each download you will be charged Rs. 5+Tax. |
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| Q10: Is there a maximum number of songs that I can download for Background Music? |
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You can download a maximum of 15 songs to your personal library.
However, you can only assign 9 songs to your handset keypad (1-9). Keys *, # and 0 is used for managing volume.
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| Q11: How do I know if my Background Music downloads are successful? |
| You will receive an SMS notification. |
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| Q12: What can I do when I access bgm.ufone.com:8080/bgmSubWeb |
You can:
Preview the complete library of Ufone Background Music songs or tunes
Download any of the songs available
Manage your personal Background Music playlist by
| Setting a song as default
Assigning songs to the keypad of your handset (from 1 to 9)
Deleting songs
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| Q13: How will I be charged for using Background Music? |
You will be charged subscription charges
| Prepaid Subscription Charges- Rs. 0.50+ Tax per Day
Postpaid Subscription Charges- Rs. 15+Tax per Month
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All calls with prefix 77 will be charged at Rs. 1.30+Tax per minute
All SMS to 770 will be charged at Rs. 2+Tax per SMS
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| Q14: If my Background Music call goes into Voicemail will I still be charged for using the service? |
| Your voicemail message will retain background music (ie it will be recorded along with your voice), so it will be charged as per a normal background music call. (see no. 7) |
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| Q15: Is the service available for Postpaid and Prepaid customers? |
| Yes. |
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| Q16: Can I make Ufone Background Music calls to other network customers? |
| Yes |
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| Am I able to make Ufone Background Music calls while I am roaming? |
| No, you will not be able to make Background Music calls while roaming. |
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| Q18: Am I able to use Ufone Background Music when making an IDD call? |
| Yes. |
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| Q19: Can Ufone Background Music be used for Video Call? |
| No, Ufone Background Music cannot be used for Video Calls. |
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| Q20: Am I able to use Ufone Background Music for Conference Calls? |
| Yes. |
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| Q21: How do I terminate the service? |
| Send UNSUB to 770 to terminate or dial 770 |
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| Q22: What happens if I change my telephone number? |
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Your Background Music would be terminated.
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